This policy contains information confidential and proprietary to Natural Beauty Slimming Ltd. This document contains information that is confidential or otherwise protected from disclosure and shall not be disclosed without prior approval.
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The document owner is Nicola Bird
|Date||Current Version||Comment||Next review date||Author||Status|
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|Nicola Bird||Privacy officer||Natural Beauty Slimming Ltdfirstname.lastname@example.org|
The definition of the Data Controller, Data Processor, Data, Personal Data, Processing is in accordance with the General Data Protection Regulation.
“Payment Card Industry Data Security Standard (PCI-DSS)”is the worldwide payment card industry data security standard to help businesses process card payments securely.
SECTION 1 – INTRODUCTION
SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?
(A)WHAT PERSONAL DATA DO WE COLLECT?
For most of the sliming, weight loss, diet plans, nutrition, supplements, fitness and beauty services where required We may collect Your surname, first name, address, postcode, phone number, email and IP address. For logging into Your account username or email and password.
(B) WHY DO WE COLLECT THIS INFORMATION?
We use the Personal Data for purposes listed below to Our customers by collecting the Personal Data as the Data Controller except where role differs.
- To enable Us and provide services for certain legitimate interest purpose which includes sliming, weight loss, diet plans, nutrition, supplements, fitness, beauty, inch loss, recipes, online shop, shipment or other consultations.
- To respond to enquiries.
- To provide under consent marketing material including email, which may be interest to You about Our store, new products and other updates unless opted out either directly or with a marketing agency on behalf of Us (the Data processor).
- To learn about Your Internet browser and operating system.
- To publish news, blogs or any promotions.
- As necessary part of a legal obligation e.g. Your rights under data privacy laws.
(C) HOW IS THIS INFORMATION COLLECT?
We may collect Your details from the contact us from, direct emails enquiries, diet plans or When You a purchase from Our online store. Any website tracking information related to device specific, collecting information about e.g. web analytics etc if applicable.
SECTION 3 – CONSENT
How do you get my consent?
When you provide Us with personal information to complete a purchase, verify Your credit card, place an order with Us, arrange for a delivery or return a purchase, You consent to Our collecting it and using it for that specific reason only.
If We ask for Your personal information for a secondary reason, like marketing, We will either ask you directly for your expressed, clear and opt-in consent, or provide you with an opportunity to say no. You have the right to withdraw consent as per section 9 below.
SECTION 4 – PAYMENT
All payment details are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete Your purchase transaction. After that is complete, Your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by Our store and its service providers.
SECTION 5 – MARKETING
We may contact You from time to time and send you details of services that We provide which may be of interest to You. We may share your information with other third parties to contact You about services which may be of interest to You. Where applicable if We Use any marketing lists it shall be subject to approved consents. If You do not wish to receive such requests in the future, please contact Us to withdraw.
Please note existing marketing from Us prior to the 25th May 2018, may be treated as retrospective where Personal Data is collected as part of providing a service.
SECTION 6 – THIRD-PARTY SERVICES AND LINKS TO OTHER WEBSITES
In general, the third-party providers used by Us will only collect, use and disclose Your information to the extent necessary to allow them to perform the services they provide to Us.
We work with web hosting and marketing design company for Our business based within the U.K. For any email marketing campaigns, We use Mail Chimp. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them for Your purchase-related transactions.
For these providers, We recommend that You read their privacy policies so You can understand the manner in which Your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either You or Us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then Your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
SECTION 7 – SECURITY
To protect your personal information, We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If You provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 8 – COOKIES
A website may have number of small scripts running in the background to capture web traffic data or retain session information about You. You may be able to disable some cookies on Our website under their browser settings and it may affect the way a web site operates
Here is a list of cookies that We use. We’ve listed them here so that You can choose if You want to opt-out of cookies or not.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
SECTION 9 – YOUR RIGHTS
As a customer You have several rights in relation to Personal Data some are listed below. Where applicable We will respond to the above requests within thirty (30) days or notify as to who should be responding.
9.1 Subject access requests
If You wish to submit a subject access request, on the information We may hold about You then please email email@example.com Where We are acting as the Data Controller of the Personal Data We will respond. However, where We are acting as the Data Processor or a third party We will pass your request onto the relevant Data Controller to respond directly. There is not charge of this except where such request is excessive it may be chargeable.
9.2 Inaccurate Personal Data
Where We have collect or use the Personal Data and which You believe is incorrect the please contact Us with to amend the Personal Data.
9.3 Request to withdraw, erase and portability of Personal Data
If You wish to submit a request in relation to withdrawing consent, erase or port Your Personal Data We hold on You then please contact Us.
The ICO guidelines provide that some rights may not apply right to object (excluded under contact, legitimate interest or public tasks), erase (excluded under legal obligation or public tasks), portability (excluded under legal obligation, vital interest, public tasks, legitimate interests).
SECTION 10- DATA RETENTION
We will retain records no longer than they are required in accordance with Our retention policy or as up to 36 months if you withdraw/erase earlier then the data will be deleted exceptions for legal etcreasons held for longer. On exit of a service We will give the customer the option to delete the Personal Data collected in accordance with Our Retention Policy.
SECTION 11- PERSONAL DATA OUTSIDE THE EEA
If any of website design or hosting services are provided outside of the EEA and Personal Data may be transferred by Us in order to provide service to You in 2 above. Where we transfer any Personal Data outside the European Economic Area (EEA) this will be subject to either model agreements or Binding Corporate Rules to ensure that higher level of data privacy are applied.
SECTION 12- DISCLOSURE OF INFORMATION
We reserve the right to disclose collected Personal Data or any other supporting information in response of a court order, legal action, where consent is given, acquisition, regulator body where such disclosure is required law or regulation.
If Our store is acquired or merged with another company, Your information may be transferred to the new owners so that We may continue to sell products to You.
SECTION 14 – CONTACTING US