Our Order Delivery & Returns Policy
In the unlikely event that your order arrives damaged, We would request that you send your order back to us direct within 10 working days and could also fill out the contact us form so we can plan ahead.
We will not be liable for damage after the 10 day period.
Upon receiving your order we will dispatch all products within 2 days.
In the unlikely event that you do not receive your order within 5 days, please fill in the contact us form and we will investigate and assist you ASAP.
We send all orders to the address supplied to us by recorded / signed for.
So if your order does not reach you or is delivered elsewhere we will happily supply you the tracking details so you can take up the query with Royal Mail direct which you can do within a 30 day period.
Refund / Exchanges
If your order arrives and you have changed your mind or simply don’t want the products.
We would please ask you to fill out the contact us form and describe your request.
Then please send back the items in the original packaging within 10 working days.
All products must be resaleable and natural beauty slimming can’t not take responsibly for return items not reaching us so please send via recorded delivery.
Full Name: Natural Beauty Slimming Ltd.
Company No.: 07999181
Address: Natural beauty slimming ltd office one, st lukes centre, duston, northampton NN5 6JB