Our Order Delivery & Returns Policy

Damaged Goods

In the unlikely event that your order arrives damaged, We would request that you send your order back to is direct within 10 working days and could also fill out the contact us form so we can plan ahead.
We will not be liable for damage after the 10 day period.

Delivery

Upon recieving your order we will despatch all products within 2-4 days.
In the unlikely event that you do not receive yor order within 5 days, please fill in the contact us form and we will investigate and assist you ASAP.
We send all orders to the address supplied to us by recored / signed for.
So if your order doesn not reach you or is delivered elsewhere we will happily supply you the tracking details so you can take up the query with Royal Mail direct which you can do within a 30 day period.

Refund / Exchanges

If your order arrives and you have changed your mind or simply don't want the products.
We would please ask you to fill out the contact us form and describe your request.
Then please send back the items in the original packaging within 10 working days.
All products must be saleable and natural beauty slimming can't not take responsibly for return items not reaching us so please send via recorded delivery.


 

  1. About Us

    Full Name: Natural Beauty Slimming Ltd.

    Company No.: 07999181

    Address: NBS LTD, PO Box 1374, Northampton, NN5 9BQ 

    Email: nbsenquiries@hotmail.com